SalesForce & FinancialForce Administrator - PT (Lisbon, Porto, Coimbra and Évora)

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Are you passionate about all the opportunities SalesForce has to offer? Are you an experienced and dedicated administrator with a proven track record in helping organisations to get the most out of the tool? Would you love to work for a company whose culture is described as caring and daring, and believes in putting people first? Then we would like to invite you to apply at IG&H!

IG&H is a Dutch unique strategic consultancy company with more than 30 years’ experience. In 2019, IG&H created Platform Services with around 100 colleagues in Portugal and Netherlands to provide a 360º solution to our clients through technology and digital expertise and we want to continue to growth!

With the right tools and the right people next to you we can make this a switch for the better: Join us as a SalesForce & FinancialForce Administrator in our office in Lisbon, Porto, Coimbra or Évora!

You are: 

As a member of the IT team, this role is critical to help support the business maintain fluidity and increase our organizational scalability. We are looking for a highly driven, problem solving individual with a deep knowledge of the Salesforce (Platform, Sales Cloud & Pardot) & FinancialForce (PSA & Accounting) ecosystem. You will enhance our configuration, to maximize productivity of our employees.

What are your key Responsibilities?

– User management, automation, mobile setup, data management, as well as other configuration items for Salesforce Sales Cloud & FinancialForce

– Develop, configure, test, and deploy database fields, validation rules, APEX triggers, screens, flows, reports and dashboards – to improve the business value of our platform.

– Identify continuous improvement opportunities for our platform and processes

– Implement new 3rd party applications

– Give end-user training

– Continuously improve system functionality

– Manage Salesforce & FinancialForce releases

– Offer technical support for the platform towards internal users

– Own your workload, work independently, and collaborate with a team to maintain and enhance a world class ERP application

WHY IG&H?

IG&H is transforming leading companies across the Health, Retail and Finance sectors.
Together with our world-class technology partners, we help our clients move forward and stay relevant. With insightful advice, great design and unrivalled digital platforms. Our exceptional results come from successfully aligning people, business and technology.
With over 300 talented colleagues on board based in 4 countries (Netherlands, Portugal, Germany and Austria) our organization is growing fast. Our main offices are based in Utrecht (NL), Lisbon (PT) and Munich (DE). With people who genuinely embrace change and challenges, we’ve created a unique high-daring, high-caring culture. We’re attracting extraordinary people and inspire them to push the boundaries for themselves and our clients.

Remember, cultural Fit is crucial on our recruitment process so soft skills are so important than technical skills.

Are you curious about us? Take a look on our culture website (https://culture.igh.com), send your CV and give us an hour of your time to present ourselves!

See you soon!

What you bring
Hands-on Salesforce Lightning administration experience (on Sales Cloud, and preferably also Pardot) and FinancialForce (PSA & Accounting) experience
Salesforce Admin (ADM201) and FinancialForce Admin Certification (or willing to get certified)
Self-starter who is detail oriented, excellent prioritization and organizational skills who can work independently.
Ability to carry out Business Analysis tasks
Hold a Salesforce Platform App Builder/Salesforce Certified Platform Developer certification (nice to have)
Familiarity with APEX & SOQL
Able to have a technical communication in English (a must)
Can-do, deliver and critical thinking mindset with a positive and proactive behavior
What we offer you
International experience with a multicultural environment
Critical thinking & open-minded environment where you can be unique, continuously be challenged and challenge each other’s. Mistakes are welcome
Working at a ‘Best Workplace 2021’ with a People First mentality and enthusiastic colleagues who support you
Hub of expertise, knowledge and a team eager to learn and improve ourselves!
Projects with a purpose to improve the life of people
And more, which we would love to elaborate on

Our four stage recruitment process

1. Review and First Interview
Based on your cv and cover letter we would like to contact you for a first interview.

In the first interview you will meet an IG&H manager and a manager People & Culture who will interview you based on your motivation, resume and (technical) fit for the role

2. Second Interview
In the second interview you will meet an IG&H manager. Here we will have a deeper look into your experience, qualifications and technical fit for the role. You will also be presented with one or more issues, to see how you would handle them.
3. Partner Talk
In the third phase you will meet an IG&H partner.
Here we look at what makes you unique.
4. Offer
We make an offer to the candidate we feel is the best fit for the role.

Will you be our new SalesForce and FinancialForce Administrator?

So what does that mean for you?
On the one hand, if this vacancy is right for you, then this is a great place to work with super happy employees and clients (NPS > 60). On the other, we’re hitting double-digit growth and have our sights firmly set on continued international expansion.
We’re still just embarking on this exciting adventure. https://www.igh.com/careers/.

Does this role appeal to you?
To learn more, please contact Marisa Sousa on marisa.sousa@igh.com. She can provide more information or connect you with one of our colleagues to discuss the SalesForce and FinancialForce Administrator role further.

We’re truly committed to diversifying our workforce and actively encourage women to apply for this role!

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